Payment must be made within 7 days from the end of the auction. If the item has not arrived within 14 working days after payment, please contact us. We reserve the right to cancel the transaction and remake the item if payment has not been received within this time frame. In this case we guarantee no availability after 7 days. Exact shipping address and phone number MUST be included with order. Please provide this information when ordering in PayPal. Items will be shipped as soon as payment has cleared. We also accept other payments such as checks and bank transfers (all details and bank details will be emailed upon request). Checks take at least 7 working days to process, therefore your item will not be shipped until 7 days upon receipt. These payments are payable to RUGS & CARPETS ltd.